To assure client satisfaction Desert Management provides the following detailed administrative services.
24 hour/ 365 days per year telephone contact
Prepare and process client correspondence
Prepare rule and policy enforcement letters
Attend association annual and monthly Board of Directors meetings
Supply information to committees regarding their functions
Assist with bid specifications and obtain proposals from vendors for the Board of Directors
Prepare Board of Directors meeting minutes and maintain corporate minute books
Provide information on new legislation
Maintain updated homeowner listings (Alphabetical & Numerical)
Update association records with property title changes
Process escrow company “demand” letters for account status and property transfer documentation
An informational “Board Packet” is compiled each month, which contains all pertinent activity; financials, reports, correspondence etc.